This report pulls information from events created in the calendar; in order for calendar events to appear in the session tracking report, the following three variables must be in place:
1. The event must be set to "shared", "only me", or "create as" visibility; any events set to center-wide visibility do not appear in session tracking.
2. The event must be associated with a client by selecting a client name from the drop-down menu when creating the event. Client association can also be determined when editing the event.
3. The event must have a service code associated with it; this too can be selected from the service code drop down menu when creating or editing the event.
Client attendance is indicated by the client check-in feature that is located in the Center Clients page; this information is gathered into the client attendance report and is not influenced by any calendar events associated with a client.